By using the Pawch website and placing an order, you agree to these terms.
Using our website
You may browse our site for personal, non-commercial use. You may not copy, reproduce, or modify any part of the site without our written permission.
Orders and payment
All orders are subject to acceptance and availability. Prices are listed in US dollars and may change without notice. We are not responsible for typographical errors in pricing.
Shipping and delivery
Orders are processed in 1 to 2 business days and arrive in 7 to 10 days with tracked shipping. See our FAQ for full estimates.
Returns
We offer a 30-day return window on unused Pawch keepsakes. See our Refunds and Returns page for the full policy.
Intellectual property
All content on this website, including but not limited to product photography, lifestyle imagery, illustrations, graphics, product designs, packaging, copy, typography, layouts, and the Pawch™ name and logo, is the exclusive property of Pawch and is protected by United States and international copyright, trademark, and trade-dress laws. No part of this site may be copied, reproduced, downloaded, republished, scraped, mirrored, used to train any machine-learning or generative model, or used in any commercial or promotional context without our prior written permission. Unauthorized use, including by competitors, resellers, dropshippers, or marketplace sellers, will be pursued and prosecuted to the fullest extent of the law, including injunctive relief, statutory damages, recovery of legal fees, and DMCA takedowns across all platforms. To request a license, write to woof@pawch.co.
Limitation of liability
Pawch is not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
Contact
Questions about these terms? Write to woof@pawch.co.